If a client has a scalp condition, what should a barber do?

When a client presents with a scalp condition, the best course of action is to refer them to a medical professional. This is because scalp conditions can vary widely in nature and severity, and many may require medical diagnosis and treatment that falls outside the scope of a barber's expertise. Moving forward with services could potentially aggravate the condition or lead to further complications.

In addition to ensuring the client's health and safety, referring them to a medical professional maintains professional ethics and aligns with best practices in the industry. There could be underlying issues that need specialized medical intervention, which a barber is not qualified to address.

While documenting the condition for future reference is important for keeping accurate records, it does not address the immediate need for appropriate care. Likewise, using stronger products may worsen the condition and proceeding with the service could be harmful. Therefore, consulting with a healthcare provider is the most responsible choice to ensure the wellbeing of the client.